At Seraphim the privacy and security of your information is our highest priority. We want you to be able browse our website, or communicate with our staff members, and have the peace of mind that comes with knowing we operate and conduct our business with the highest privacy standards. All of our employees have vast experience and training in handling personal or billing information safely and securely. Seraphim will never lease, rent, share, sale, or otherwise expose your personal information to any third party for any reason, without your expressed written consent. These strict set of operation guidelines give our website visitors and advertising partners the security and confidence they need to continue using our website and services.
During any standard visitation session of this website, no personally identifiable data is collected about you. Our web traffic analytics program does however collect your unique IP address, which gives information regarding your ISP location. Our analytics software also collects your browser settings, as well as specifics regarding which pages of our website you visited, and for how long. All of this non personally identifiable data is collected so that we can customize our website to provide you with the best user experience possible.
Seraphim only collects personally identifiable data when you send us an email or inquiry, or when you lease an advertising space on our website. This personally identifiable data may include your first and last name, postal address, phone number, email address, fax number, as well as the payment processor details regarding your ad lease purchase. This personally identifiable data is only collected in order to maintain communication with you, or to notify you regarding your ad space lease. By submitting personally identifiable information to Seraphim, you are giving your consent for our staff members to collect and use this information in accordance to the policies and conditions outlined in this statement.
All personally identifiable data is stored safely and securely on an offline server which is not connected to the internet or any network. This server is maintained and operated by Seraphim personnel, who are both trained and experienced in handling secure data storage. Unauthorized personnel are not permitted to access this server for any reason, at any time. This safe and secure server is housed within our company office, and is not maintained or operated by any entities not directly associated with our company.
If you provide Seraphim with personally identifiable data, this data may be used as a means to communicate with you regarding your specific inquiry or ad lease purchase, or it may be used in order to send you an email notice regarding any changes or policy updates that may affect this website. Personally identifiable data is also periodically analyzed by our personnel to determine potential website or product improvements that may be needed in order to help improve the user experience.
Following each ad lease purchase transaction, personally identifiable data will be used to confirm the identity of a specific customer during the post sale payment approval period. Our payment processing department has strict security guidelines in place to help detect any fraudulent orders, or other forms of suspicious payment activity. This rigorous process helps to ensure that each order is placed with the consent of the credit card or PayPal account holder. In the event that an order is placed without the expressed consent of the primary credit card or PayPal account holder, any data collected during this time by our personnel will be used or provided to assist any pending investigation, and in accordance with all applicable state and federal laws.
To accustom our visitors with the definition of the term cookies, cookies are digital files that contain data which is transferred from a website to a user’s computer hard drive. The data contained within cookies helps your internet browser remember your unique user preferences during each visit, which in turn makes for a more personalized user experience. These cookies can also track which pages you viewed during your last visit and store all of the relevant page information, which then greatly enhances the speed at which these pages can be viewed. Cookies are used by the majority of reputable websites online, and are accepted as an industry standard.
Our website Seraphim uses digital cookies. Each page you visit will automatically place a cookie on to your hard drive. These cookies will allow you to quickly view our web pages during current and future visits. These cookies also help us track user page view information, which is regularly analyzed by our staff to help with marketing and website development issues. If you do not want to accept cookies from our website, you can easily change your internet browser settings to reject cookies. For more information on how to reject cookies, please consult with your internet browser's customer service staff for further assistance.
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If at any time you would like to update the personal information you have on record at Seraphim, please email our staff. To expedite your information update request, please include both the old and new information to be updated in the text message of your email. It's important that we receive your old or outdated information in order to access your customer file and complete the update process. Updates to your personal information will be made within 5 business days from the time of request.